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Store Policies

Ammunition Purchases

You must be 18 or older to purchase rifle or shotgun ammunition; 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Check your local laws for any other regulations.

*All ammunition sales will comply with local &state laws and will not be shipped to any restricted areas.*

 

Consignment/Used Firearms

Sellers provide all descriptions & information for consignment/used listings. Descriptions are honest, and based on the actual item being offered for sale. Items being sold in this manner will be marked as such. All sales on consignment/used items are final. Photos will be provided when available. All listings under the CONSIGNMENT tab are considered used unless otherwise noted.

 

Consumer Data Privacy

We respect your privacy and are committed to protecting it. Credit card billing information, shipping information and contact information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.

Your credit card information is sent directly to our payment provider who processes your transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. 

 

Customer Service

If you have an issue, at any time with your order, our checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

 

Firearms Shipping Policy

Firearms will only be shipped to an authorized FFL Dealer. Gun purchasers & owners are responsible for compliance with all Federal, State and local laws governing the purchase, ownership, possession and use of firearms.

 

General Firearm Sales

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

  

Online Price & Description Errors

Our online inventory changes frequently. On occasion, an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Spectre Ordnance is the final arbiter of discrepancies in the online catalog.

 

Order Fulfillment

All orders are shipped promptly from within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for all items. 

 

 

Returns/Cancellations

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:
   1. Special orders and products that are custom configured to your specifications.
   2. Products sold "as is" or "used" or that have been installed or used after receipt.
   3. Firearms, once transferred to buyer.
   4. Illumination devices, electronic sights, optics and night vision equipment.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

Website Disclaimer

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

 

 

 

 


 

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